Course Title: ISO 9001 Quality Management Systems (QMS)
Course Overview: This course provides a comprehensive introduction to ISO 9001, the internationally recognized standard for Quality Management Systems (QMS). You will learn the principles of quality management, the structure of the ISO 9001 standard, and how to implement a QMS that improves customer satisfaction and operational efficiency. Course Objectives: Understand the fundamentals of ISO 9001:2015 QMS. Learn how to establish and maintain a Quality Management System. Understand the process approach and risk-based thinking in quality management. Learn how to audit and maintain compliance with ISO 9001. Improve continuous improvement practices within an organization. Module 1: Introduction to ISO 9001 What is ISO 9001? History and significance of ISO 9001. Benefits of ISO 9001 certification. Key Definitions Quality, Customer Satisfaction, and Process Approach. ISO 9001:2015 Structure Overview of the ISO 9001:2015 standard and its seven principles of quality management. Module 2...